Privacy Policy for Open Road Psych

Effective Date: 8/13/2024

Open Road Psych ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.openroadpsych.com (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

Personal Information:

Name
Contact details (email address, phone number, mailing address)
Date of birth
Insurance information
Medical history and health information

Usage Data:

Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our Site (including date and time), pages viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs).

Technical Data:

Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

2. How We Use Your Information

We use the information we collect in the following ways:

Personal Information:

To provide you with the services and information that you request from us.
To manage your appointments and treatment.
To communicate with you regarding your treatment, billing, or other administrative matters.
To ensure that content from our Site is presented in the most effective manner for you and your device.

Usage Data and Technical Data:

To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
To improve our Site to ensure that content is presented most effectively for you and your device.
To allow you to participate in interactive features of our service, when you choose to do so.
As part of our efforts to keep our Site safe and secure.

3. Disclosure of Your Information

We may share your information with third parties under the following circumstances:

Service Providers: We may share your personal information with service providers who assist us in operating the Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have implemented safeguards to protect your information, no security system is impenetrable, and we cannot guarantee the security of our databases nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

5. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any personal information that is inaccurate or incomplete.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to our processing of your personal information, under certain conditions.
Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email address].

6. Cookies and Tracking Technologies

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.